ProSkill CTG
(Consulting and Training Group)
Current Strategies for Mitigating Counterfeit Components
PRO-STD-001 VP of Quality-Course Director – Rick Stanton
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SAMPLE - "THE DREADED RECALL LETTER"
Southeast Military Systems, Inc. 12 Pleasant Street Montgomery, AL. 74856
Date: August 15, 2012
ACME Manufacturing Specialist 15 Costly Error Ave Stockton City, CA 59881
SUBJECT – SYSTEM RECALL NOTIFICATION – (Counterfeit Piece Part)
Dear Mr. Jones,
NOTICE: ACME Manufacturing has identified and validated a counterfeit component in your MicroVersaTrip system, trip units used with Low Voltage Circuit Breaker failed to give an appropriate voltage reading, resulting in the operator believing the electrical power is off, which can pose a risk of shock, electrocution, or thermal burn hazard. STOP USING THIS SYSTEM IMMEDIATELY!!!
We are recalling all 150 MicroVersaTrip Systems delivered over the past 9 months. This recall is due to a disappointing but extremely important discovery of a Counterfeit Component installed by AMS unknowingly. The original component manufacture validated the part to be 100% counterfeit. We take full responsibility per Federal Law HR1540, section 818, along with the financial consequences involved to rectify this entire situation.
Further action will be taken with our entire supply chain of Independent Distributors (Brokers) plus all other sub-vendors involved. Unfortunately at the time of installation AMS did not have strong or effective controls in place during procurement or inspection to recognize or avoid counterfeit product. Immediately a new and robust counterfeit component avoidance and training process has been instituted and mandated throughout the company. Again, we are terribly sorry for this unfortunate oversight and any inconvenience it may have caused.
Respectfully yours,
Benjamin B Franklens
VP – Corporate Quality
ACME Manufacturing Services
15 Costly Error Ave
Stockton City, CA
www.bfranklens@acmemfg.com
www.Acme-Manufacturing.com
Direct: 510-539-2242 Cell: 510-225-2209
Become aware, or become a victim and composer of "THE DREADED RECALL LETTER"!
Become PRO-STD-001 Certified, a counterfeit component avoidance program recognized throughout the Contract Manufacturing Service Industry, a real world, "hands-on" and in depth course. You WILL learn how to avoid counterfeit components in your immediate supply chain.
For quotes/proposals or technical questions please contact Rick Stanton directly rstanton1@cfl.rr.com or call 321-610-3763 for immediate assistance. For IPC Training or Counterfeit Component Training at a Blackfox location please contact Sharon Beard Montana at Blackfox Training Institute. It would be Sharon's pleasure to assist you immediately!
sharonm@blackfox.com or call 303-684-0135
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Knowledge and awareness are key elements for continuous prevention and avoidance of counterfeit components. As new tools and systems are developed to detect counterfeits, new ways to “fool” the tools and systems are used by counterfeiters. Companies must be committed to being well-informed along with educating their work force on counterfeit prevention and avoidance.Our unique counterfeit component avoidance training offers you FAST inspection and procuremment skills necessary to determine if a component is suspect counterfeit. In addition and more importantly this course adheres to the US federal law HR1540 section 818, a law specifically written as a deterrent against the receipt of counterfeit electronic components. The consequences of intentionally trafficking in Counterfeit Electronic Components and specifically selling counterfeit material to the Department of Defense or a DoD contractor holds severe penalties per this recently enacted law. Register now for our lates upcoming training/certification event, let us provide you with the inspection/procurment skills for counterfeit component avoidance.
